We were given a Compaq Evo for evaluation. A company had gotten a "deal" on these and had asked us to see if we could get Windows on them. We went to look for drivers for this machine, but needed to find out what exact model it was. If you are not aware, HP and Compaq merged recently.

Scott G: Welcome to HP Total Care.
My name is Scott. How may I assist you today?
Skunkarific: hi, I am trying to determine which EVO model I have and get to the driver d/l page for it
Skunkarific: Cannot find a sticker anywhere
Scott G: Please check for the sticker attached at the rear end or at the top of the CPU tower.
Skunkarific: What did I just say....
Skunkarific: there IS a barcode
Skunkarific: no model sticker
Scott G: William, please press ctrl + Alt + S keys at a time to get the information of the computer on the screen.
Skunkarific: no response
Skunkarific: the barcode on the back has these numbers
Scott G: Let me know those numbers.
Skunkarific: 6x29kn8zt1p5
Skunkarific: I know you're not in development, but wouldn't it have been a LOT easier to put the model number right on the front?
Scott G: William, this is the serial number of the computer.
Skunkarific: Great!
Scott G: Let me know the other numbers.
Skunkarific: mmm...what other numbers
Scott G: Please check if the model number is given at the front of the CPU tower.
Skunkarific: Scott, I just told you that there was no model number on the front of the tower. Is it possible to transfer me to someone else? I believe I made that clear.
Scott G: Andrew,

Skunkarific: My name is William.
Scott G: I apologize for the incorrect addressing William.
Skunkarific: Perhaps you are serving too many people. Would you forward me to someone who CAN help me?
Skunkarific: Scott, I have not heard from you in several minutes, are you still with me? Are you forwarding me to someone who can help me?
Scott G: Yes William, I apologize for the delay.
Scott G: Please give me few minutes.
Skunkarific: No problem
Scott G: Thank you.
Scott G: I appreciate your patience.
Scott G: William, this support line doesnot have expertise on EVO models.

Skunkarific: You suck. Goodbye.